Monday, December 21, 2015

How to Negotiate Awkward Questions


We often find people asking questions and probing into our lives. For some it’s fine, but for others who don’t feel they’re in a good place right now, it's intrusive and unsettling.

We all have standards when it comes to manners and many people who are 'people pleasers' will not want to offend the person probing for information, we sometimes reluctantly and uncomfortably give it all away in a rush of anxiety. 

"There are many reasons we want to keep things private, fear of judgement and misunderstanding is one of the main reasons."

No matter how much we may say
“I don’t care what they think of me”
We still do on some level...

Not only that, when we feel pressured we revert back to our child when being asked personal questions, similar to how you were spoken to years ago by a parent or teacher and therefore feel you must answer honestly and in full.

"Many clients come to me with feelings of stress and anxiety, and occasionally the problem is dealing with Other People."

Social skills levels vary in all of us, depending on our upbringing, our self-esteem and confidence, our character and how much we really enjoy others company.

But for those of us who struggle, there are a few techniques that will help you dodge or deal with those awkward probing questions and uncomfortable conversations with family, friends and colleagues.

Before you enter into your life experiment, it’s wise to just check in with yourself and be aware that you intend to tackle each encounter differently and take control using these techniques...

Distract - Diffuse - Delay 

Distract

This skill is used to change the subject of conversation or line of questioning being directed at you. It’s useful if you know some details about the person directing the questions or details about someone you mutually know.

For example

  • Awkward Question:  “So how’s the job hunting going?”
  • Answer 1 “That reminds me, I forgot to ask you about your new job.” (about them)
  • Answer 2 “Job hunting? I’ve been spending time with my son, you know he’s starting senior school soon.” (about you but redirected)
  • Answer 3 “Talking of jobs, I wonder how that job is going for Uncle Mike.” (about someone else) 

You can of course answer a question with another question, which is another form of Distraction...

For example

  • Awkward Question: “I heard you lost your job, how are you managing financially?”
  • Question response: “Talking of money, didn’t Jim win the lottery?"
Diffuse

If confrontation is possible, this can cause a great amount of anxiety before the event. Learning diffusing skills helps you to stay in control and levels your emotions, but also reflects the behaviour back to the source allowing them to become aware of their behaviour. Direct reflection must be done carefully as it may come across as sarcasm. The key with all of this is to remain sounding calm in your voice and keeping your own emotions out of the words.

For Example

  • Confrontational Question: “Why do you always turn up late and ruin everything?”
  • Answer 1 “I’m sorry you feel my being late has ruined everything” (direct reflection of their words absorbing their anger)
  • Answer 2 “Perhaps there is something I can do to help put things right” (offering a solution)
  • Answer 3 “Perhaps we could discuss how you feel about this later... ” (offering to talk extensively later once feeling calmer)

Delay

If you are someone that has difficulty saying ‘no’ to people and seem to take on everything that is asked of you, maybe you stutter and stumble when faced with difficult questions and personal subjects, or you might be caught off guard and suddenly put on the spot. This skill gives you time to go away and think about the response you would like to give.

For example

  • Awkward question: “So how’s the love life going?”
  • Answer 1 “Now there’s a question, I just need to pop to the loo, back soon.”
  • Answer 2 “Excuse me just one moment while I grab a glass of water, I’ve got a dry throat.”
  • Answer 3 “Hold that thought, just remembered I think I left my phone in the car.”

These all politely allow you time to escape giving you a moment to compose an answer. This is especially useful for people in a career where they are feeling overwhelmed and taken advantage of by colleagues and the workload.

So you may find it’s just easier not to talk about yourself and your situation certainly with family, friends and colleagues. 
"But that’s not saying that keeping it all inside is a good idea... it certainly isn’t." 
Finding the right person to talk to is the key, it might be a trusted friend or better still a therapist or counsellor who is impartial and non-judgemental. In these sessions you can talk about anything and everything, in fact the counsellor welcomes it, and you’d be amazed how much better you feel after just one session.

These are just some of the techniques your tailored plan may involve. It’s different for each person, and in therapy, we can use the time to practise and come up with some great responses to the expected uncomfortable questions you could be asked.

Preparation and practise is such a comfort to many of my clients, and just having that tailored plan sitting in your back pocket is a real reassurance and confidence booster for those awkward, fearful moments.

"Why not try out some of the techniques on people that don’t upset you, learn to master them and feel in control."

If you like these and want to learn more and improve your social skills therefore reducing anxiety, please contact me, I’d be happy to help you succeed and feel much more comfortable within social situations.

If you or someone you know is in need of some counselling, don’t hesitate to contact me by clicking here... Take care, Sam



Thursday, December 3, 2015

Coping with a Crummy Christmas!

Click for Help

Along with all the hustle-bustle, shopping, preparation and festivities at Christmas, for many it can drum up memories of a negative childhood, reflections of lost loved ones, and a focused awareness of ones own lonely situation.

Throw in a dose of shortened darker days, which can trigger Seasonal Affective Disorder (SAD). It’s no surprise many people end up wondering why they feel worse around this time of year. The expectation to be cheery and festive is possibly the exact opposite of what you are really feeling. 

“Does it help you to know... that’s normal?”

There are ways to beat it, but a tiny bit of motivation in the beginning is essential. Once you find a way through the initial part, your mind and body will feel better making it easier to help yourself.

"So what matters to you?"

 Is it friendship? Health? Family? Alone time?

First choose something that matters to you and pick a small activity to enable it.
For example:
Friendship: Ring a pal, and make a date for coffee
Family: pop round on the off chance
Health: start some walking in the evenings or treat yourself to some healthy smoothies.
Alone time: Pick a moment and promise yourself a treat already prepared.

If these are a little intense for you to manage right now, how about just initiating a conversation by texting someone a joke. Show them you are free and open to talk right now. Or just write down a list of realistic tasks to see if you could possibly choose to do one of them. You may not feel like it, but once you do, you’ll feel so much better.

It’s all about striking up a conversation with yourself, that might sound strange but often one of you becomes the logical, reasonable one, and that’s the one to listen to.

"Ask yourself, if your friend was feeling this low, what advice would you give them?"

This is often the best advice you could give to yourself whether its time to reach out to someone for company or help, or just to find some time to do something for yourself and feel human again.

If I were a betting lady, I’d say you read this, and then forget about it later, but tap into that logical side of you and seize the moment. If you are reading this and it has struck a chord,

it's no coincidence that you need a little help!

Some people help themselves with a few therapy sessions, and much of what is done is asking ‘open-ended questions’. An open-ended question is a question that requires a longer answer using your own knowledge or feelings.

But you can do this yourself if you feel unable to meet someone. All you need to do is write those answers down on paper. Reading your thoughts and feelings back to yourself is surprisingly revealing and informative.

Examples of good open-ended questions: 

  • Why is this happening to me?
  • How do I feel about that?
  • Are there other ways to look at this?
  • What would a friend say about this?
  • How can I feel better?
  • What things are bothering me and why?


You see these kinds of questions need some thought to answer, and it all comes from you. It stimulates a brainstorming session and writing it down means you don’t forget any of it. You can also come back to your brainstorming session at any point because it’s all written down.

This technique has another beneficial effect; it puts on paper what was buzzing around in your head and allows you to have permission to stop worrying about it. 
YES
Some people imagine the worries flying out of their head onto the paper as they write and it just gives their brain some breathing space. That breathing space might just enable you to focus on solutions later. 
"This is a fantastic technique if you have trouble sleeping."

Pop a pad and pen by your bed, and when you find your mind buzzing with thoughts and feelings... write them down and give yourself permission to review them in the morning NOT NOW... Now is sleep time.

So these are just a few skills you might find a therapist teaching a client.

I’m Sam, and I teach new skills to help people cope with life. If you fancy a boost to help you through Christmas, come and see me, you will be very welcomed.